Customer Testimonials

I've traded with Lynch a long time. Everyone so friendly and very knowledgeable. I always recommend Lynch and Everett just sold my daughter and myself a new car. He is great, that's why I will never go anywhere else

Tyler and his team were great to work with! As out of state buyers, we appreciated his attention to detail so we knew exactly what we were getting. Even on days off he was responsive and helpful. Highly recommend!

Fantastic staff, high quality cars and buying process was easy! I will tell my friends about Lynch!

Super convenient with the pick-up service, makes getting an oil change a lot easier. Great communication with what comes up during the service, even if everything is checking out okay. And the wash/vacuum to top it off is fantastic.

What we love about Lynch ford is there is no pressure! Andrew Gerco and the whole team are just Awesome! I think we have bought at less a dozen vehicles between personal and business over the years!

I was traveling across country and my 2013 Ford Taurus steering needed servicing immediately. I needed my car done quick because of the hotel stays in the area. Lunch Ford was able to get the EPAS right away and repaired quickly so I didn’t have to spend a week in a hotel. I am very grateful for the service of Lynch Ford.

Always a great experience. It’s nice to see the same people when I need to service or buy a vehicle.

Al was very patient and kind, especially as we were so undecided on what we wanted. Answer all our questions

I have going toPopI have going to lunch since 2006 and I have always been treated With respect

THE ONLY place I will ever buy a vehicle from. I have bought my last 4 cars through Everett. Everyone is super friendly and NEVER pushy. DEFINITELY not your typical car dealership. Definitely recommend for your next vehicle!

I had an overall fantastic experience.

Great experience at Lynch Ford! Mark stepped in when Dave was initially unavailable, and when we returned, Mark seamlessly connected us back with Dave. From test driving to no-haggle pricing and Jim’s quick paperwork, the whole process was smooth, uncomplicated, and fast. Love our Explorer and the wonderful team—thank you!

I purchased a new Explorer and had a great experience. My sales rep didn't waste time, answered all my questions and we were able to put a good deal together. I would recommend Lynch Ford to anyone!

Al was a delight to work with. Easy, no pressure, and all around a great buying experience. Highly recommended

Never been disappointed with purchasing or servicing my vehicles in over 30 years with Lynch.

Very helpful. No pressure. Very friendly.

The best experience Ive ever had purchasing a vehicle! Fast, friendly, and no pressure! I highly recommend Eric Gendreu (sales consultant) for excellent service! I will definitely purchase any further vehicles from Lynch!

10/7 Update: Austin made it right, he agreed to double check that everything was secure and tried to replicate the issues as best as possible. They are assuming it was a loose terminal connection that was causing a flare up with electrical issues. Thank you again Austin for taking the time to look at my car today. I appreciate your help and understanding 🙂 10/6 Not very happy with the service department. I had my vehicle scheduled to come in and get a couple recalls fixed and address my emissions leak. They had my vehicle ready the next day. Everything seemed fine until ... Read More

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Google - Oct 6, 2026

10/7 Update: Austin made it right, he agreed to double check that everything was secure and tried to replicate the issues as best as possible. They are assuming it was a loose terminal connection that was causing a flare up with electrical issues. Thank you again Austin for taking the time to look at my car today. I appreciate your help and understanding 🙂 10/6 Not very happy with the service department. I had my vehicle scheduled to come in and get a couple recalls fixed and address my emissions leak. They had my vehicle ready the next day. Everything seemed fine until it did not. It first started with my wipers during all the rain we got this last week. They would not stay at a consistent speed eventually slowing down to the slowest setting when I had it set to the highest setting. Made it impossible to see anything on the highway or interstate and didn’t think I was going to make it to work because of how bad it was. It got to the point I had to manually wipe the windows. Next day, I went to start my car to head to work… guess what it didn’t start, it wouldn’t even crank. Everything lite up as usual but no crank. Later that evening I used my phone to start it and then it worked like normal and I thought maybe the car just had a hiccup or something. That is where I was very wrong. Today while driving on the interstate to work all the sudden everything went black and I had to make a quick decision and pulled off the road since I thought my car had just completely died. After 30 seconds it the screens came back on but I was unsure what the hell just happened. I then got back on the interstate and got to work as soon as I could. I had my family member call and ask about looking at these electrical issues since when they replaced the purge valve they are supposed to disconnect the negative terminal so electrical issues don’t happen. The service department states that they didn’t mess with the battery whatsoever but what is happening with my car concludes otherwise. Austin was the one that serviced my car and Lynch wants to charge $205 an hour JUST TO LOOK AT IT. I am beyond pissed because my car was working wonderfully until they touched it. I had faith that they were a dealership and had a good service department but I was far from right. Humans make mistakes but asking for more money for something that wasn’t completed right is beyond me.

Great People- The mobile service is a great resource for working families. Makes it so much easier and convenient for the customer

I highly recommend Lynch service center. They take care and precision in what they do and keep customer informed during the process.

Great place to buy a vehicle!

Lynch Fird came to my home in Robins twice for vehicle recall services. They were on time and quick to complete the work.

Wonderful experience there this week! There was no pressure at all to buy, and gave me a very fair trade in amount for my car. Overall, after 7 vehicles- this is the only place I’ll buy from now

Great experience their price is their price so don’t plan on negotiations but fair prices friendly staff very happy I went with them

Horribly expensive. $168 for a simple oil change. Oil price was doubled in 2 months. Charged $75 to add 5 quarts of synthetic oil manually instead of hose filling. Sales associate basically said that I was free to never come back I I was dissatisfied with the price.

Courteous friendly service. Very professional.

Friendly, low pressure, and knowledgeable sales staff. Had the vehicle I wanted. Team was very helpful to complete the process.

Everyone I worked with at Lynch Ford was exceptional, and made purchasing my first vehicle a seamless experience!

Everyone was professional and courteous. I would recommend to family and friends.

Stopped in here to charge my EV and was immediately invited in by a sales associate to use the hospitality lounge and stay out of the rain. Thanks for being so welcoming!

Our family has bought at least 7+ cars over the years, there awsome salesmen. And no pressure selling. There very knowledgeable and if they don't have the answer they will find out. Can't wait to get my new car tomorrow!

We were down to one car and needed another one. Andrew was awesome, he wasn't pushy at all and we selected our new car. James was quick and explained all the paperwork and loan documents. It was a very pleasurable experience. I would highly recommend Lynch Ford to anyone wanted a new or used vehicle.

Best customer service!

Was met at the front door with competent friendly help! NOT smothered! Deal advanced at my pace and there was no need to go back-and-forth as the first offer was an acceptable one. I had not been there in a while, and it was a breath of fresh air. Thanks for making it easy!

Great moble service on my F-150 recall. Service tech Gage was on time, friendly, & knowledgeable. Overall very satisfied with Lunch Ford - from my truck purchase to providing excellent service! Definitely recommend.

Everett was a great guy to work with!!!! He talked us through the many issues to keep us on a positive track with this HUGE decision!!! And he worked hard:)!! The whole business was open, clean, comfortable. And everyone just greeted us & we’re so friendly in passing! Super Comfortable!!! A Great place to buy a vehicle!!!!🎊

Great Service!!

Worked with Mark, he communicated very well. Wasn’t pushy and knew his information when it came to all the vehicles

Excellent customer service. Recently had a recall and Lynch Ford sent a technician out to our house to perform the recall.

I have a company truck, that they want serviced here. But been over here 3 time to get an oil change that don't make apts. To have done. And either they don't have the techs. Or it's a 3 hour wait.

Very disappointed with Lynch Ford’s service department. My daughter’s car wouldn’t start, and another shop found it had over 8 quarts of oil and metal shavings, indicating possible engine damage. Lynch Ford initiated and executed a request for tow but did not investigate the issue. Instead, they simply refilled the oil, identified a fuel pump issue, and stopped there—ignoring the main concern. They still charged for towing, diagnostics, oil, and a filter (over $600 total), and I had to pay to tow it back to the original shop. This showed poor diagnostics, lack of accountability, and weak customer ... Read More

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Google - May 21, 2026

Very disappointed with Lynch Ford’s service department. My daughter’s car wouldn’t start, and another shop found it had over 8 quarts of oil and metal shavings, indicating possible engine damage. Lynch Ford initiated and executed a request for tow but did not investigate the issue. Instead, they simply refilled the oil, identified a fuel pump issue, and stopped there—ignoring the main concern. They still charged for towing, diagnostics, oil, and a filter (over $600 total), and I had to pay to tow it back to the original shop. This showed poor diagnostics, lack of accountability, and weak customer service. After 15 years and multiple vehicles serviced there, my family will no longer return.

Poor diagnostics, questionable service, and disappointing customer experience I had a very frustrating experience with the service department at Lynch Ford and would not recommend them based on how my situation was handled. My daughter’s car wouldn’t start after school, so I had it towed to a local repair shop (K&M Repair). During basic troubleshooting, they found the engine had over 8 quarts of oil, and both the oil and filter contained metal shavings, indicating possible internal engine damage. This raised serious concerns that the engine may have been damaged from being overfilled during a prior service ... Read More

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DealerRater - May 21, 2026

Poor diagnostics, questionable service, and disappointing customer experience I had a very frustrating experience with the service department at Lynch Ford and would not recommend them based on how my situation was handled. My daughter’s car wouldn’t start after school, so I had it towed to a local repair shop (K&M Repair). During basic troubleshooting, they found the engine had over 8 quarts of oil, and both the oil and filter contained metal shavings, indicating possible internal engine damage. This raised serious concerns that the engine may have been damaged from being overfilled during a prior service at Lynch Ford. When I contacted Lynch Ford, they had the vehicle towed to their shop. However, once it arrived, they did not properly investigate the issue. They did not perform a thorough diagnostic or address the excessive oil or potential engine damage. Instead, they refilled the oil, installed a new filter, and attempted to start the vehicle. They determined it wouldn't start because of a fuel pump issue and stopped there. The starting issue and fuel pump were not why we contacted them—we contacted them because of the excess oil and metal shavings. The main concern — possible engine damage from overfilling — was never addressed. Despite this, they charged us for: - Towing to their shop (which they arranged) - Diagnostic fees - Oil and filter - Towing back to the original shop The total cost exceeded $600, and the primary issue was never properly investigated. This experience showed a lack of thoroughness, poor communication, and a failure to take accountability for a serious mechanical concern. My household has serviced two vehicles at Lynch Ford, and my mother also brought her vehicle there based on our long-standing relationship. Over 15 years, we had only one prior issue, which they resolved at the time. However, after this experience, we will no longer return and will be servicing all of our vehicles elsewhere — including two recently purchased vehicles. In total, they have lost the business of five vehicles. Very disappointed.

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I had a disappointing experience at Lynch Ford Chevrolet while trying to purchase a 2025 Mustang Mach-E GT. After negotiating a deal and agreeing to an out-the-door price of about $54,000, I provided my driver’s license, insurance information, and employer information and signed paperwork verifying my information. The dealership then took the keys to my trade-in to record the mileage. A few minutes later the sales manager came out and said they had made a mistake. They said they had accidentally valued my trade as a different vehicle (a newer Escape with much lower miles) and because of that they were ... Read More

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Google - Mar 13, 2026

I had a disappointing experience at Lynch Ford Chevrolet while trying to purchase a 2025 Mustang Mach-E GT. After negotiating a deal and agreeing to an out-the-door price of about $54,000, I provided my driver’s license, insurance information, and employer information and signed paperwork verifying my information. The dealership then took the keys to my trade-in to record the mileage. A few minutes later the sales manager came out and said they had made a mistake. They said they had accidentally valued my trade as a different vehicle (a newer Escape with much lower miles) and because of that they were rescinding the deal we had just agreed to. I understand mistakes can happen, but it was frustrating because we had already agreed on numbers and started the paperwork process. At that point the deal was pulled and the only thing offered for the inconvenience was a tank of gas. I was ready to complete the purchase that day, so the experience left me disappointed. I’m sharing this simply so others understand what happened from my perspective.

(Translated by Google) They changed my car's oil and never told me there was a leak, and all the oil came out. (Original) Me cambiaron el aceite del carro y nunca me dijeron que había una fuga y tod el aceite se salió

Services terrible. Never fix my car properly and the issue never got resolved.

They never fixed my car correctly, I used my warranty of my car to fix my screen and my escape kept having the same issue.

Bad services they never fixed my car and never did the job correctly

I had always heard what a great place this was. Bought a 2019 chevy 2500 diesel in November 2025. Had 80k+ miles. Supposedly had been serviced. Know way to know if that was true at this point. I didn't look at it very closely, so my fault there. Recently changed oil. Oil leak around oil pan. Bolts on left side of pan finger tight. I could see they replaced the block heater, as the old part was still laying on skid plate. The best part? they replaced the idler arm, and it wasn't torqued. The trans oil filter definitely didnt get ... Read More

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Google - Feb 19, 2026

I had always heard what a great place this was. Bought a 2019 chevy 2500 diesel in November 2025. Had 80k+ miles. Supposedly had been serviced. Know way to know if that was true at this point. I didn't look at it very closely, so my fault there. Recently changed oil. Oil leak around oil pan. Bolts on left side of pan finger tight. I could see they replaced the block heater, as the old part was still laying on skid plate. The best part? they replaced the idler arm, and it wasn't torqued. The trans oil filter definitely didnt get changed. So all I have to say is your service department apparently doesnt care about the dealership reputation. Might wanna correct that.

Would not address a time sensitive issue with my truck that was going to cause it to go into limp mode”limp” mode. DEF fault. Had oil changed but would even put on equipment to give me the fault code. Very disappointing service. Called McGrath and they said they would get in and look at right away. Also contacting Ford Corporate to let them know. Do not recommend!

Bought a 2025 Silverado 3500. Had a major power steering fluid leak so I took it back to them for warranty repair. Zero communication from them. I have had to call to get any information at all. They have had it for 2 days and they have called me zero times, even though each time I call they say, "We need to do xxxx and we will call you right back." Excuse I get, "We are very busy." Well, rethink where you buy brand new vehicles from if you have to deal with a service center that does not ... Read More

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Google - Dec 3, 2025

Bought a 2025 Silverado 3500. Had a major power steering fluid leak so I took it back to them for warranty repair. Zero communication from them. I have had to call to get any information at all. They have had it for 2 days and they have called me zero times, even though each time I call they say, "We need to do xxxx and we will call you right back." Excuse I get, "We are very busy." Well, rethink where you buy brand new vehicles from if you have to deal with a service center that does not communicate...at all. It's winter, snow and ice, and I have no truck because they "are very busy." Too busy to pick up a phone. And as I'm typing this, they call to tell me they can't find a leak, that dumped half the steering fluid on my driveway and covered numerous components. Very Disappointing. I'll have my local mechanic handle it.

Avoid Lynch ford. Tried telling me I had a seal leak and its a 600.00 repair! Little did they know they replaced this seal a year ago and it was still under warranty, after I showed them the repair and warranty info done at THEIR SHOP! They came back and said they looked at it again and it was not leaking, probably just old grease/oil (yeah right). Use to be a good reputable dealership, that went down the tubes. AVOID AT ALL COSTS!

Arrived and were greeted promptly by a salesman. Told him what we were interested in. Wanted to test drive the f250. He took out to the lot and we drove the Tremor. Nice truck. Too much truck for our needs. We asked about other f250s. We're told they all drove the same and we did not get to drive any other trucks and he whipped through the features on another vehicle so fast I couldn't tell you what it was equipped with so we left and will go to another dealership for our needs

Even if you have a Ford premium warranty they will give you the run around and not FIX the problem.

Worst parts dept ever Edit to reply to management: I couldn’t make the purchase. I wanted to spend money there but the grumpy old man at the parts department wouldn’t help. Everyone can have bad days even retail ford representatives but I was so offended I escalated to ford corporate

While I was waiting for my car in the waiting room, a service person came to me and stated that I needed a new battery, which would cost around $260.00. I told him that my battery is still under warranty. He replied he didn't know that and would have to talk to someone else in service on how to handle it. He then returned and said that I should take it back to the place that I purchased it to get a new battery. I then went into the service area and talked to Kyle. I told him that my ... Read More

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Google - Mar 16, 2025

While I was waiting for my car in the waiting room, a service person came to me and stated that I needed a new battery, which would cost around $260.00. I told him that my battery is still under warranty. He replied he didn't know that and would have to talk to someone else in service on how to handle it. He then returned and said that I should take it back to the place that I purchased it to get a new battery. I then went into the service area and talked to Kyle. I told him that my battery is still under warranty and your service representative is telling me that it needs to be replaced. I went on to say that I had purchased my battery at Brown's Ford in West Branch, Iowa, and that it was a Ford part, i.e., a Motorcraft Battery, and I should be able to get a new battery here. Kyle responded that he couldn't warranty the battery unless I had the original invoice receipt marked paid. I then called Brown's Ford in West Branch, Iowa, and talked to Jeremy. Jeremy then talked directly to Kyle and received Kyle's email address and emailed the copy of the invoice to him. I was then told to wait in the waiting room again. I had waited a while and decided to ask what was going on with my battery. Kyle then explained to me that in fact I did not need a new battery. He said the service technician used a hand held battery tester that registered that my battery wasn't good and needed a new one. But, to get a new battery from Ford, they had to test the battery with a Ford tester and that test then registered that the battery was in fact okay. I feel that I was given a run-around and from now on I will take my business elsewhere because I've lost all trust in this dealership.

A friend of mine bought a car there a few years ago. His good experience led my son and another friend to purchase from there too. So it was one of the first places that I looked when wanting to upgrade my vehicle.it was a smooth process and a very friendly staff. I recommend this dealer to everybody.

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Update: High Estimate, Communication Gaps, & Lingering Concerns after Follow-Up After posting this review, the service manager, Jeff, followed up with me. He explained that the estimate I was given was intended as a worst-case scenario and that the actual issue was near the heater core, not the core itself. While I still feel that clearer communication up front could have prevented frustration, I appreciate that Jeff acknowledged the feedback and took the time to respond. Thinking more, I still admit my doubts because I remember the service rep talking about ordering the whole heater core when scheduling the repair. ... Read More

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Google - Feb 23, 2025

Update: High Estimate, Communication Gaps, & Lingering Concerns after Follow-Up After posting this review, the service manager, Jeff, followed up with me. He explained that the estimate I was given was intended as a worst-case scenario and that the actual issue was near the heater core, not the core itself. While I still feel that clearer communication up front could have prevented frustration, I appreciate that Jeff acknowledged the feedback and took the time to respond. Thinking more, I still admit my doubts because I remember the service rep talking about ordering the whole heater core when scheduling the repair. Again, if Jeff reaches out again or if the car winds up showing a larger issue, I’ll edit this review. Original post, with an updated last paragraph: Mixed Experience: Saved $1,900 by Getting a Second Opinion I wanted to share my experience because it might help others avoid overpaying. My main mechanic couldn’t fix a coolant leak in my hybrid Ford Fusion Energi due to its proximity to the high-voltage electrical system, so I took it to Lynch since I heard they’re more fair than McGrath. While the staff was courteous and even gave me a ride home, the service estimate and communication policies raised some concerns that ultimately cost them my future business. 😃 When I dropped it off, they drove me home to Cedar Rapids while they worked on it, and the driver was friendly. Midday, the service rep called: ⁉️ Apparently it was an issue with the heater core which would cost $2,200 parts and labor to repair. 😡 When I said this was different from what my mechanic said about where the leak was and I wanted to talk to their technician, they said that wouldn’t be possible. 😃 While I gave it thought, he said there would be no charge for today’s investigation. 😃 They dropped it off at my house for free. 😡 The driver gave me an invoice that included a charge for the diagnosis. ❤️/😡 When I called in to speak with the service manger to see if he would stand by the high level of service they advertise, he stood by what the rep told me and I should definitely 💯 forget about the diagnosis charge. But he also said that I couldn’t talk with the service tech to reconcile what I was told by my original mechanic. 😩 When I took it to a third mechanic, he was able to replace a special-order coolant hose for just $240. So I’m frustrated that Lynch held fast on the $2,200 estimate without letting me talk with tech to figure out details of how they determined that. Lynch is free to have this no-talking-to-techs policy, but the risk is over-charging customers to the tune of $1,900. And losing my future business which would have probably been worth more than that over the years. I originally mentioned that I hadn’t heard back after leaving a message with the service manager. Jeff later called me, explaining that he didn’t follow up sooner out of respect for my time. He shared that the $2,200 estimate reflected a worst-case scenario and that the actual issue was near the heater core. While I admit I’m still skeptical given my $240 repair elsewhere, I genuinely appreciate Jeff’s willingness to discuss the matter and accept feedback on how communication could have been clearer.

Buy a car at Lynch you'll surely need a Wrench 🔧. I looked at a 2013 F150 two door that had been traded for a new ranger. Lynch wanted 15,000 dollars for it. Just think for one second ! They might have given somewhere in the neighborhood of 5 to 7 thousand for the F150 on trade. That's one hundred percent profit on that truck ! Making them in the long run more money for the Ranger then it is worth Brand New. They would only come down on the F150 3 hundred bucks. WHAT A RIP OFF ! I recommend you go to a honest dealership. ... Read More

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Google - Dec 11, 2024

Buy a car at Lynch you'll surely need a Wrench 🔧. I looked at a 2013 F150 two door that had been traded for a new ranger. Lynch wanted 15,000 dollars for it. Just think for one second ! They might have given somewhere in the neighborhood of 5 to 7 thousand for the F150 on trade. That's one hundred percent profit on that truck ! Making them in the long run more money for the Ranger then it is worth Brand New. They would only come down on the F150 3 hundred bucks. WHAT A RIP OFF ! I recommend you go to a honest dealership. Where you won't get ripped off and get customer oriented people to buy a vehicle from other than Lynch Ford of Mount Vernon ! You have been warned ! ! !

We have dealt with Dave Jordan for at least three vehicles at Lynch and have always appreciated his willingness to search out what we have been looking for. We like the no pressure sale. Dave is always willing to answer any questions that we may have or search out the answer if he doesn't know.

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Probably one of the easiest and least pressured vehicle purchases I've been apart of from a dealership. Grant it i didn’t have a trade in, but from test drive to leaving was maybe an hour and a half total!

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Bad service

Your reply is not accurate, or true. My truck wasn't making any noise when I took it in for an oil change to Lynch. Afterwards, brakes were making a grinding noise and Lynch had indicated that I needed new repairs on the front end.

From the minute I walked into Lynch Ford, til the minute I walked out, I received the most awesome service from everyone. AND, I walked out with a purchase that I’m totally in love with!!!! I’ve already promoted this dealership, and it has been amazing to hear how many others are totally pleased with them too!!! BIG THANKS to Andy for all his help!!! These folks are the best of the best!!!!

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Our sales team with Larry was very thorough and to the point. Very knowledgeable in the process and we came away with a very nice low mile used pick up truck. Would recommend the dealership to anyone looking for a new or used vehicle

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Please be aware as they pretend to be nice but are not nice to customers and are rude.

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Buyers be-aware —Please exercise caution before purchasing a car from Andrew (sales rep) and Mike (finance manager). Our experience with them was distressing and uncomfortable, making it an overall negative encounter. Fortunately, we decided against their offer and found a much better deal at McGrath in Iowa City, where we received the same trade-in value along with a superior car and a better warranty. After years of loyalty to Lynch Ford, this experience has dissuaded us from returning. Thank you for taking the time to read this, and I hope it helps you in your car buying journey. John - ... Read More

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Google - May 11, 2024

Buyers be-aware —Please exercise caution before purchasing a car from Andrew (sales rep) and Mike (finance manager). Our experience with them was distressing and uncomfortable, making it an overall negative encounter. Fortunately, we decided against their offer and found a much better deal at McGrath in Iowa City, where we received the same trade-in value along with a superior car and a better warranty. After years of loyalty to Lynch Ford, this experience has dissuaded us from returning. Thank you for taking the time to read this, and I hope it helps you in your car buying journey. John - My main concern is the rudeness and unprofessional behavior of your staff towards me. When we spoke on the phone, I was very clear about this issue. Did you follow up with the other sales representatives who were present at that time? This response does not address our conversation. You mentioned you would investigate your staff's behavior, but your response seems unrelated to the issue. My complaint is specifically about how your untrained staff interacts with customers.

Just purchased a new-to-me truck. Jeff Gorkow was excellent. Friendly and attentive. Made sure everything was taken car of from start to finish. James in finance was excellent in helping is finance with our credit union and finalizing the paperwork. Great people, great service. Highly recommend.

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Lost my key fob on my 2016 Ford Fusion. Talked to Tom in service and was told if he couldn’t get key code from Ford I would need to have car towed there and they would need to make 2 keys and recover code etc. costing over $500 plus tax. Never got exact price. I talk to him again and he now has key code after calling Ford but is telling me now I have to still have 2 keys and tow car. He couldn’t explain to me why his story changed. I made a call to a locksmith who drove out ... Read More

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Google - Feb 15, 2024

Lost my key fob on my 2016 Ford Fusion. Talked to Tom in service and was told if he couldn’t get key code from Ford I would need to have car towed there and they would need to make 2 keys and recover code etc. costing over $500 plus tax. Never got exact price. I talk to him again and he now has key code after calling Ford but is telling me now I have to still have 2 keys and tow car. He couldn’t explain to me why his story changed. I made a call to a locksmith who drove out to my house had a key made and sold me an extra key for $45 and I still saved over $100 from the vague price I got from Lynch. I felt lied to. Very unsatisfied with my experience. It took locksmith a total of 2 minutes to hand me new keys.

Easy buy process but less that 6 months later over $6000 in repairs. Make sure you have your own mechanic check it over.

My family has been customers for about 15 years. I appreciate that I can tell Jeff Hird what I’m looking for in a vehicle and he does research so we have a short list to try out. Great time saver. Service department is tops as well, thorough and explains any work needing done.

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I'll leave my two cents; I was quoted over the phone for $316. A little high for replacing a tank strap I'd think but oh well I needed it done immediately. The work gets done, I got inside to pay and it was nearly $500... for replacing a tank strap... Haven't heard from the company even after voicing my opinion so I assume they are pretty proud. I truly believe I was scammed and won't be returning. I let my family and friends know about my experience and how I feel. They all agreed they won't be ... Read More

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Google - Nov 23, 2023

I'll leave my two cents; I was quoted over the phone for $316. A little high for replacing a tank strap I'd think but oh well I needed it done immediately. The work gets done, I got inside to pay and it was nearly $500... for replacing a tank strap... Haven't heard from the company even after voicing my opinion so I assume they are pretty proud. I truly believe I was scammed and won't be returning. I let my family and friends know about my experience and how I feel. They all agreed they won't be returning either. The free vacuuming (didn't notice) and (horrible) car wash didn't make up for the nearly $200 (58% increase) price difference either

Scheduled major maintenance service and received my vehicle back with damaged and broken items. Extremely disappointed with the work done.

This place are Liar and Scam artist took my truck to get breaking problem look at Appointment will set for 10am didn't truck back in til after 3pm pick up and they said it lil better Drive it over the weekend and get back to us they Recommended hcu/ecu Or in other terms ABS system it cost over $1500 to fix it Hesitate to take it back there we did more Digging into it and it was Passenger rear caliber so what did they ever do place is joke Called multiple times to speak with the service manager He ... Read More

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Google - Nov 11, 2023

This place are Liar and Scam artist took my truck to get breaking problem look at Appointment will set for 10am didn't truck back in til after 3pm pick up and they said it lil better Drive it over the weekend and get back to us they Recommended hcu/ecu Or in other terms ABS system it cost over $1500 to fix it Hesitate to take it back there we did more Digging into it and it was Passenger rear caliber so what did they ever do place is joke Called multiple times to speak with the service manager He refuses to call me back Just want to make him aware of this Situation

I haven’t been satisfied with the service department for some time now. Yet , I still keep going to them. Not anymore! I took my son’s car in to get it diagnosed for it’s power lock actuator. They quoted me an obscene price over 400$. I looked up the part and ordered it for 40$. When I went to replace it the only issue was that the wiring harness has come undone. If they had checked it they way they told me they did, they would have noticed that we didn’t need a new part at all. I would ... Read More

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Google - Sep 24, 2023

I haven’t been satisfied with the service department for some time now. Yet , I still keep going to them. Not anymore! I took my son’s car in to get it diagnosed for it’s power lock actuator. They quoted me an obscene price over 400$. I looked up the part and ordered it for 40$. When I went to replace it the only issue was that the wiring harness has come undone. If they had checked it they way they told me they did, they would have noticed that we didn’t need a new part at all. I would have been happy Lynch was honest and continued to bring our 4 vehicles to them and continue purchasing vehicles with them. I am very disappointed and feel like they may have been trying to take advantage.

Had lynch do the head gasket on my powerstroke in late March of 2022. One year later I have a high pressure leak so I tear it down and take the valve covers off. One of the bolts for the turbo was left sitting in the valley pan and 13 bolts and nuts were missing for various mounts ficm and air filter etc. I was charged for all new injector seals , dummy plugs and stand pipes. The injector seals are all old . They did replace the dummy plugs but the stand pipe seals where forced in without parts lube and multiple injector ... Read More

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Google - May 14, 2023

Had lynch do the head gasket on my powerstroke in late March of 2022. One year later I have a high pressure leak so I tear it down and take the valve covers off. One of the bolts for the turbo was left sitting in the valley pan and 13 bolts and nuts were missing for various mounts ficm and air filter etc. I was charged for all new injector seals , dummy plugs and stand pipes. The injector seals are all old . They did replace the dummy plugs but the stand pipe seals where forced in without parts lube and multiple injector seals where completely comprised. They did terrible work and charged me 9k to do it.

Mark was great to work with when I purchased my Ford Edge. The process was quick and easy. I would highly recommend Lynch Ford!

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My first purchase from Lynch and I highly recommend them! Justin was knowledgeable, friendly and helpful throughout the entire process. He went through my new Explorer's features and answered all my questions. Financing was a smooth process. Great experience!

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Would buy a vehicle from them again! Friendly, knowledgeable staff. They also had a wide selection of vehicles. Positive experience.

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Nice people but quality of work is poor. Everytime I go in to have work down I end up having to fix things after or take it back in because the work was only finished 80%

Bought a number of cars here and always appreciate that experience. Though, I just tried to make a service appointment for an immediate need that caused the vehicle to be undriveable and had over a two week wait time in order to even get the car in to be looked at. In my experience the time it takes to get your vehicle in for service here is always long so I recommend you look elsewhere if you want timeliness, especially for immediate needs.

I love the Subaru I purchased. The transaction was smooth and easy. The salesman was superb. Plan on having my vehicle serviced there and have already recommended them to family and friends.

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If there was a zero I’d have chosen it. We’ve been getting our Chevy truck serviced there for some time. We received a coupon from Chevrolet giving us a $30 discount on an oil change. When we got there they informed us they wouldn’t accept the coupon even though they were a Chevrolet dealer and sold Chevrolet trucks as well as Fords. Based on that we will be taking our business elsewhere.

I love my new Ford Edge! Dave was great to work with; helpful, knowledgeable and made the experience easy. Options were reviewed with me and recommended based on my driving and car buying habits making the experience personal and comfortable. I recommend Lynch and Dave to anyone looking to buy a new car.

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We just purchased our second vehicle from Lynch, and could not be happier with our purchases!

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Had my Ford Edge serviced today the windows and locks were inoperable. It was determined a wire was broken. Getting a replacement part was on back order. Luke The Service advisor said they might be able to splice the wire to get the windows working again. We have not been giving this option by other repair shops. The tech was able to repair the wire and we are able to use the windows after waiting over six months for a part. Thank you for looking for options to help your customers.I was told a dealer would be costly that ... Read More

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DealerRater - Mar 24, 2022

Had my Ford Edge serviced today the windows and locks were inoperable. It was determined a wire was broken. Getting a replacement part was on back order. Luke The Service advisor said they might be able to splice the wire to get the windows working again. We have not been giving this option by other repair shops. The tech was able to repair the wire and we are able to use the windows after waiting over six months for a part. Thank you for looking for options to help your customers.I was told a dealer would be costly that was not the case the dealer was actually cheaper

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Friendly staff. Quick and easy process. Left with my new Ford Bronco in less than an hour.

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