Customer Testimonials
We always appreciate the friendly service that Lynch extends to its customers. Happy staff equals happy customer. Thank you.
I love how they vacuum and wash my car even for an oil change. They always throughly explain what was checked during my service call which I really appreciate.
Quality service, good people my kind of place.
The repairs was quick and professional.
Everything was great!!
Excellent service. Other auto service businesses should follow Lynch Ford's lead.
Top notch service! Always deliver on their promise. Very customer oriented! Thank you Lynch Ford Mount Vernon.
I bought my last truck here, and I have had vehicles serviced here for as long as they have been around. Always courteous, competent and professional. Yesterday Jason showed me some new cars. Sales staff here are always helpful. They don't get paid on commission, and there is never any pressure. They carry Ford and Chevy lines and also sell used cars.
Would buy a vehicle from them again! Friendly, knowledgeable staff. They also had a wide selection of vehicles. Positive experience.
It was our first time shopping with Lynch and our first time purchasing with no haggling. We were up front and honest about the issues our vehicle was having and they were honest about what they could offer as far as a trade. Since we were coming from out of town that made the deal really easy. We simply drove down, test drove their vehicle while they looked over ours. As soon as we got back, we started the paperwork and were headed home with the vehicle we were hoping for. Everett and James were easy to work with and ...
Great people and great customer service. Highly recommend Lynch!!
The service writers are courteous and knowlegable
love the car wash
Very comfortable waiting room, but miss the pastries.
Lynch Ford is clearly committed to personal customer focus and satisfaction. Specifically, the Sales and Service personnel have gone above and beyond in various ways to take care of my vehicle as well as treating me as a valued customer over the years. I have purchased two new Ford Fusions from them, have had all routine service done there, purchased new tires and other items and have been totally satisfied with the services provided. I drive a distance to patronize them for their small town approach to taking care of their customers needs in a personalized way.
Great job of cleaning the truck after service! Very friendly staff.
There was a time in my life when nobody was willing to take a chance on me with any kind of loan. The staff at Lynch not only found a vehicle for me that I could afford, but also shopped around for a lender that was willing to deal with me. Later, I decided my dream vehicle was a Dodge. Not being a Dodge dealer, they couldn't order one for me. Once again, the staff stepped up and shopped around auctions to find me what I wanted. Most recently, the friendly and knowledgeable staff have put me into an ...
Positive staff, comfortable and clean waiting area, great service. I'll go back with all my vehicles.
Lynch has always treated me professionally and honestly about time involved for service etc. I have no complaints at all with them. Great Place!
Great job every time!!
Great Service and really the best place around if you are looking for new or used car. Prices are very clear.
Always awesome, friendly and quick customer service! They do not hide anything and are very thorough explaining things!
This is an honest dealership. There was a price increase between when the car was ordered and delivered and Lynch honored the original price. They did not try to add a surcharge and did not try to sell me any dealer installed packages. They also gave me what I considered to be a fair trade in value. The sales person kept me updated to the best of his ability through the entire 10 month wait between order and delivery. The sales person followed up after delivery to see if I had questions or problems. He encouraged me to contact him anytime ...
Purchased a vehicle last weekend. Couldnt have gone more smoothly. My salesman, Justin Haren was very friendly and energetic. Thank you to the entire staff for such a pleasant buying experience.
Great "customer" centered dealership and service department...I highly recommend them!
Jordan helped me buy my first ever car. Thank you for an amazing service.
What a great experience!
The Lynch Team did a great job, as usual! My 5th vehicle purchase. Loving the Lightning!! It is always a pleasure doing business with Lynch Ford. Dave
Great non pressure experience. Up front and honest quotes.
Best customer service, great prices, and Everett is the best! They got me a free rental while waiting on my bew car to get finished
Everyone made the experience very fast and easy!
I used to go there for 3 years i like the Quick lane service
I have a 2018 Ford Flex. The check engine light was on the wrench light was on and the forward collision sensor wasn't working, and we had relatives in town.I was like great whats going on. Called Lynch Ford. The sevice Team got me an appointment. I brought the car down to them they gave me a loaner car to use.( This is one of the things I like about Lynch is the Loaner car . This helps me out I still have a car to use why mine is getting fixed. ) Now where was I ohh yeah I brought ...
Wish we were told when we bought new that these are known for having alot of the issues I'm having with it now.
Found exactly vehicle we were looking for! Great follow up when vehicle arrived! Prompt responses to text and emails !
Great staff on sales and service side
They do a great job.
Julia our sales consultant was the most kind heart she went above and beyond to keep us informed on the 2022 Traverse we were waiting on.But for some odd reason you got in 3 2023 Traverses she immediately called us and asked if we would be interested in one of them, made a trip to Mt.Vernon and looked at the black one and actually bought it.Thank You for keeping us informed.Would definitely purchase from lynch Chevrolet again.
Purchased my Ford Edge there several years ago and have never regretted anything! Great customer service, amazing vehicles and a top notch service department.
I have never been to this facility. I live in Arizona, so they’re obviously padding their reviews. I haven’t been to a dealership in Iowa since 1998 and that was McGrath in Cedar Rapids, Iowa
Done what they said & done it well.
This is the second vehicle I have purchased from Lynch. Service was outstanding. The best part...no pressure! All of my questions were answered and I am very pleased with my new vehicle.
Best place to buy a vehicle by far.
Everyone is helpful and priced reasonably.
I love the Subaru I purchased. The transaction was smooth and easy. The salesman was superb. Plan on having my vehicle serviced there and have already recommended them to family and friends.
Dave was awesome to work with during the ordering and buying process. During the ordering process, he was patient with me, and took extra time to explain all options available and answer any questions I had. He was completely honest and upfront with me, even when he knew it could be 4-6 months before I would receive my car. Once the car was ordered and the building/shipping process started, he stayed in contact with me and provided me regular updates, as he received them from Ford. When my car arrived on the lot, he called me immediately to set ...
Our experience at Lynch Ford has been exceptional! From the time we bought our 2021 F150, we have always felt like a valued customer. Both the buying and service experience have exceeded our expectations. We have referred others Lynch Ford and plan to use them for future vehicle needs.
Colton replaced the drop down compartment in our 2013 Chevy Malibu.
This was the easiest and fastest car buying experience. I worked with 2 salesman, Everett K and Dave J and both were knowledgeable and answered all my questions. . I also appreciate Jason and his skill with explaining things as I signed the paperwork. When I decided it was time for a new car I didn't even look anywhere else. This is the second car that I have bought and will continue to be a loyal customer.
I always use Lynch for service. Excellent service department!
After a bad experience with McGrath Ford we purchased our Bronco with Lynch. They honored the MSRP price and was the best experience I have had in the last year. First new car and first time buying a Ford. Ordered Bronco in Jan of 2022 and picked it up in May of 2022.
This was my first time buying a new vehicle, and everyone was very helpful. I didn’t feel pressured into just getting A vehicle. They really took the time to help me decide what I wanted. I love the fact that sales are not commissioned. I will definitely buy from them again. It was a great experience from the very beginning. Hally, Colton, Everett, and Andy all went above and beyond. Thank you!
Luke was very helpful and great to work with. He also arranged for the leather on my dash to be fixed. The result was excellent!
Great experience, I came all the way from Pennsylvania and everything thing worked out as they said. They kept their word and were always on top of any questions or request I had. I have dealt with quite a few dealerships and these guys are top notch.
Jeff was very helpful over several visits. And the pricing was very fair compared to other dealers.
I am going to call on my lunch today. But since I came in my "check engine" light is on? They also didn't reset oil life, but I did figure that out.
They were friendly, knowledgeable, and took the time to answer my questions. Made me feel like family.
Unbelievable customer service, I have not seen any other company match it!
The whole experience was 5 star-I will be back in the future.
I love my new Ford Edge! Dave was great to work with; helpful, knowledgeable and made the experience easy. Options were reviewed with me and recommended based on my driving and car buying habits making the experience personal and comfortable. I recommend Lynch and Dave to anyone looking to buy a new car.
I was not pressured and the salesperson (Shannon) took down the information needed to find me the right SUV. After the sale the excellent customer service continued. I believe I got a very fair trade in value and great perks for buying new. I look forward to dealing with them in them future; whether it be routine maintenance or more in-depth work.
We just purchased our second vehicle from Lynch, and could not be happier with our purchases!
Nice dealership, friendly people, but with the chip shortage not much inventory. Expect to pay sticker price with a take it or leave it sales pitch. Hopefully chip shortage will change.
I really like dealing these guys. Easy purchase process and service is fast and friendly.
Service is fast and friendly. The waiting area is clean and inviting with lots of beverage and treat options. Love the fact you don't have to schedule an appointment for an oil change on Sat and you're in and out in less than an hour! Worth the little extra drive from CR!
Salesmen are great. Had some issues with the service department, but that is common with car repairs.
Had my Ford Edge serviced today the windows and locks were inoperable. It was determined a wire was broken. Getting a replacement part was on back order. Luke The Service advisor said they might be able to splice the wire to get the windows working again. We have not been giving this option by other repair shops. The tech was able to repair the wire and we are able to use the windows after waiting over six months for a part. Thank you for looking for options to help your customers.I was told a dealer would be costly that ...
Fast service and got my truck when promised.
Top notch service from the service dept and the sales department. Great communication and they have done exactly as they promised. Definitely will be a repeat customer.
Lynch is the best place to buy a new Ford. It's also got a great service dept. Everyone treats me like I'm family when I visit there. I've never been disappointed with Lynch in 12 years of buying vehicles here with them. They are truly the best.
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