Customer Testimonials
This was our first purchase at Lynch - the dealership went above and beyond to find the right vehicle for us and I couldn't be happier. Jordan, our salesperson, was extremely helpful and knowledgeable, answering all our questions and concerns. We looked at and drove a few different cars, and were pleasantly surprised with a make & model we hadn't originally considered. James helped us through all the paperwork, explaining the process and answering all our questions. Shout out to Julia too for all the help! Overall I'm extremely pleased with our experience and will consider Lynch ...
Everyone is helpful and priced reasonably.
I love the Subaru I purchased. The transaction was smooth and easy. The salesman was superb. Plan on having my vehicle serviced there and have already recommended them to family and friends.
Dave was awesome to work with during the ordering and buying process. During the ordering process, he was patient with me, and took extra time to explain all options available and answer any questions I had. He was completely honest and upfront with me, even when he knew it could be 4-6 months before I would receive my car. Once the car was ordered and the building/shipping process started, he stayed in contact with me and provided me regular updates, as he received them from Ford. When my car arrived on the lot, he called me immediately to set ...
Our experience at Lynch Ford has been exceptional! From the time we bought our 2021 F150, we have always felt like a valued customer. Both the buying and service experience have exceeded our expectations. We have referred others Lynch Ford and plan to use them for future vehicle needs.
Colton replaced the drop down compartment in our 2013 Chevy Malibu.
This was the easiest and fastest car buying experience. I worked with 2 salesman, Everett K and Dave J and both were knowledgeable and answered all my questions. . I also appreciate Jason and his skill with explaining things as I signed the paperwork. When I decided it was time for a new car I didn't even look anywhere else. This is the second car that I have bought and will continue to be a loyal customer.
I always use Lynch for service. Excellent service department!
After a bad experience with McGrath Ford we purchased our Bronco with Lynch. They honored the MSRP price and was the best experience I have had in the last year. First new car and first time buying a Ford. Ordered Bronco in Jan of 2022 and picked it up in May of 2022.
This was my first time buying a new vehicle, and everyone was very helpful. I didn’t feel pressured into just getting A vehicle. They really took the time to help me decide what I wanted. I love the fact that sales are not commissioned. I will definitely buy from them again. It was a great experience from the very beginning. Hally, Colton, Everett, and Andy all went above and beyond. Thank you!
Luke was very helpful and great to work with. He also arranged for the leather on my dash to be fixed. The result was excellent!
Great experience, I came all the way from Pennsylvania and everything thing worked out as they said. They kept their word and were always on top of any questions or request I had. I have dealt with quite a few dealerships and these guys are top notch.
Jeff was very helpful over several visits. And the pricing was very fair compared to other dealers.
I am going to call on my lunch today. But since I came in my "check engine" light is on? They also didn't reset oil life, but I did figure that out.
They were friendly, knowledgeable, and took the time to answer my questions. Made me feel like family.
Unbelievable customer service, I have not seen any other company match it!
The whole experience was 5 star-I will be back in the future.
I love my new Ford Edge! Dave was great to work with; helpful, knowledgeable and made the experience easy. Options were reviewed with me and recommended based on my driving and car buying habits making the experience personal and comfortable. I recommend Lynch and Dave to anyone looking to buy a new car.
I was not pressured and the salesperson (Shannon) took down the information needed to find me the right SUV. After the sale the excellent customer service continued. I believe I got a very fair trade in value and great perks for buying new. I look forward to dealing with them in them future; whether it be routine maintenance or more in-depth work.
We just purchased our second vehicle from Lynch, and could not be happier with our purchases!
Nice dealership, friendly people, but with the chip shortage not much inventory. Expect to pay sticker price with a take it or leave it sales pitch. Hopefully chip shortage will change.
I really like dealing these guys. Easy purchase process and service is fast and friendly.
Service is fast and friendly. The waiting area is clean and inviting with lots of beverage and treat options. Love the fact you don't have to schedule an appointment for an oil change on Sat and you're in and out in less than an hour! Worth the little extra drive from CR!
Salesmen are great. Had some issues with the service department, but that is common with car repairs.
Had my Ford Edge serviced today the windows and locks were inoperable. It was determined a wire was broken. Getting a replacement part was on back order. Luke The Service advisor said they might be able to splice the wire to get the windows working again. We have not been giving this option by other repair shops. The tech was able to repair the wire and we are able to use the windows after waiting over six months for a part. Thank you for looking for options to help your customers.I was told a dealer would be costly that ...
Fast service and got my truck when promised.
Top notch service from the service dept and the sales department. Great communication and they have done exactly as they promised. Definitely will be a repeat customer.
Lynch is the best place to buy a new Ford. It's also got a great service dept. Everyone treats me like I'm family when I visit there. I've never been disappointed with Lynch in 12 years of buying vehicles here with them. They are truly the best.
Quick, affordable oil change package “the works” and the car wash was awesome!!
When I went to buy a vehicle about a year ago, Lynch made me feel important. They would have turned the entire sale lot upside down to make sure I was impressed and enjoyed the vehicle I was buying. I seriously recommend going to Lynch. When you go to buy a vehicle, find Julia Sievers. She will go through every piece of information with you. They will even work to find a payment plan that works with your budget. Thanks Lynch!!!!!
Friendly staff. Quick and easy process. Left with my new Ford Bronco in less than an hour.
Due to the COVID pandemic I was forced to wait an extended time for my Bronco. During this time I was kept well informed of the delays and what an expected delivery date might be. There was little that the dealership nor my salesperson could do except inform me. Their updates were very welcome and made the wait a bit easier. At delivery we all cheered (at least in our hearts). Very nice people.
Handled a recall notice for me on my F-150, they were ready for me at my appt time, done in the time promised & friendly (even offered free car wash and vacuum). What more could you want? I got my appt same day after a horrible experience earlier in the day at McGrath Ford. Lynch is heads, shoulders, torsos and legs above McGrath.
Test drove several vehicles and ended up purchasing one the next day. The entire experience was smooth and custom service oriented. Highly recommend.
Have purchased at least 5 new vehicles from Lynch Ford & have always had a great experience. Everyone is easy to work with & take their time to ensure you are getting exactly what you want. Wonderful dealership
They are very nice and do a great job. They took care of everything I needed.
All my concerns were addressed. Luke and the technician did phenomenal in catching a few things I didn't address and took care of those as well. Very impressed at the detail the technician took to look vehicle over and address the issues they saw. My keyless entry will need to be readdressed at later date but did what they could for time being and get me back in my vehicle in timely manner. Communication was top notch. Very happy with me experience
The car buying experience was great. Everett was very helpful and not pushy. Everyone there was very friendly.
This was the fastest I have ever been in and out of a dealership. Andrew was extremely helpful and got me a great car. He listened to what I wanted and didn't go over my monthly payments.
Had a remote start installed. initially had some issues with it working but Jeff reached out and the situation is being resolved. worth giving them a go if your looking for a new service center
Very pleased with my service.The special touch was car wash and vacuuming.
Lunch Ford went about my every expectation with a recent warranty repair on my wife’s F-150 and I would not hesitate to return. Luke in service is a direct representative of what customer service should be.
Everyone at Lynch was very knowledgeable and they had exactly what I was looking for. Mark was very nice & listened to exactly what I was looking for. I definitely recommend Lynch and will be back when I'm in the market for another car. My 2022 Ford Edge Titanium is the bomb!
The no pressure sales team is why I chose Lynch. I had drove through the lot a couple of days prior and got out to look at a couple of trucks. I was surprised that there wasn't a group of people chasing me down on foot or with a golf cart trying to block me in like Mr. Big Volume does every time you drive through the lot. So I decided to stop back on a Saturday and I felt like the ball was in my court. You have a outstanding team and I would highly recommend Lynch to ...
Had a great experience with this dealership and sales person. Got the exact truck I wanted in a faster time frame then expected
The Service team at Lynch ford is always knowledgeable, and ready to help the customer with any and all concerns. I am always happy with the service I receive there.
This was by far the most stress free vehicle purchase I have had in my life. Andy, Greg, Jason and Jeremy were all top notch and helped answer any questions or concerns that we had prior to our Traverse arriving and during the closing on the purchase. I have already shared with a few friends to check out Lynch Chevrolet before going elsewhere. Top notch dealership!!
Fast professional service with the added benifit of a clean comfortable waiting area.
I came into Ford Lynch with a major problem with my vehicle. They listened to me without trying to sell me anything and focused solely on what I needed done with my vehicle. They worked efficiently and effectively and handled this issue and it is now fixed. I truly appreciated everyone at Ford Lynch for taking the time to listen to a customer and work to follow through with their needs instead of just trying to make a sale like other places around this area would. Thank you Austin in service for being so wonderful, kind and efficient in your ...
If you want to order a Mach E in Eastern Iowa, go here! Worked with Jeff and Greg on placing an order for a Mustang Mach E. After talking with several dealers in the area, Greg and Jeff were very honest and up front on not adding additional dealer markups and taking X Plan pricing on 2022 Mach E orders. What was several days with other local dealers with no resolution, Jeff and Greg were able to help me out in about an hour. Really appreciate the quick service on such a new way to order cars and can't wait ...
As always I get great service at Lynch!
Got my oil changed in 1 hour!
Service reps take a personal approach, which is appreciated. Reps are responsive. We drive out of a large urban community to have our vehicle serviced at Lynch Ford because of their ethics and service.
Everyone is very friendly every time I am there.
Best place for service and friendliness and great cars
It's a great place
Actually a pretty honest service center. Not saying it's the cheapest in town, but I believe they perform a good service.
Can't deny it ! great service. Time and time again ty
They have always been courteous and respectful and go beyond my expectations I would always use this dealership before any others
Always love working with Dave Jordan!
I came in for an oil change and tire rotation. Was in and out in 30 minutes.
Honest, up-front service. Went in for a basic car service and Service Tech calls with a short list of additional repairs that could be done the same day, saving me time and $$$.
You can't ask for better customer service, travel down from Dyersville to buy all my cars
all my experiences at Lynch have been great, your service department is topnotch in quick service.
I dropped my car off early in the morning and got a ride to work from Bob. Bob is a sweetheart. They determined the issue with my vehicle right away. It was a cheap fix so I asked if they could swap out my tires while they had it. As soon as I got off of work, my vehicle was done. They did a great job.
High quality work and friendly, professional staff. My new 'go to' Ford dealership in Iowa.
Came in for oil change and tire rotation. You did that in efficient and timely manner. Plus, you washed and vacuumed the car! Great service by friendly folks. Also, I appreciate the safety check for tires , brakes and other components. I live in Cedar Rapids where there are nearer options, but I drive to Mount Vernon because of the quality you provide. Thanks.
Wonderful service.
Used Express lane for service. Very friendly and personable. Quick turn around. I was very pleased with the service I received.
Great customer service.
Fast service
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